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Why buy from us


Why Buy From Us



We specialise in foreign language satellite TV packages
Proton Electronics :: Help zone

Help zone

 
 
Why Buy From Us?


1. Fast Delivery With Free UK Mainland Shipping

1-3 working days (UK Mainland) to receive an item you ordered.

Every package that leaves our warehouse is sent on a Next Working Day Service with either DHL, Parcelforce or Royal Mail. As long as you provide a delivery address where someone is there to sign for the goods you will have your order on your doorstep or desk the next working day.

To receive your order for next working day (UK Mainland Only) you need to place your order by 1pm.

But sometimes there could be delays and thats why we give 1 to 3 working days (Monday to Friday excluding weekends and bank holidays)


2. Excellent Customer Support

We not only help you choose the best product for the job, we'll provide support to help you install it and get it working. Also, you'll get no "upsell" from us, if a less expensive product will do the job without compromising your needs, we'll recommend it first.

We are different to many other internet retailers as we are not hiding from our customers. We as consumers also and know how annoying it can be scrawling through internet sites for an email address or phone number.

We want to hear from you good or bad. That's why we display our phone number at the top of every page of our website. So if its a query about a product or simply just information you are after then please email us or call !


3. Great Prices

On the items we sell.

No hidden costs and no extra charges.

We may not have the absolute lowest prices on the Internet. Sure, you may be able to find someone running a rock bottom prices outfit, but will they support it ? Do they answer their phone ? Do they honor warranties ? Will they be around tomorrow ? What kind of after sales service do they offer ?


4. 100% Genuine Product

We are official stockists of all the products that we carry. This means that everything you see is the most up-to-date product available.

We have excellent relationships with our suppliers, so if there is something we do not have that you have seen elsewhere, contact us and we can see if it is available to order in.


5. 7 Day Returns Policy

We offer a 7 day returns policy. Please check our returns section


6. Knowledgeable Staff For You

Our employees know our products, and they'll make sure you get the right product for the job. Unlike many internet stores that just sell products, we actively use them! Now if there was a question they could'nt answer then they will take your details and get someone to call you back !


7. Free Technical Support

On products purchased directly through Proton Electronics - ensuring you get the best value from your purchase


8. Your Information Stays Safe

We are totally committed to protecting the privacy of our site visitors and customers. We are customers ourselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a product to be sent to you, like the couriers. All areas on the website that require you to enter personal data are fully encrypted using the latest SSL technology.


9. 100% Secure Payment System

Rest assured we utilise the latest industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details when making your order. Information passed between your computer and our website cannot be read in the event that someone else intercepts it. This technology includes the following features:

i) Authentification - this assures your browser that your data is being sent to the correct computer server, and that the server is secure.

ii) Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server

iii) Data Integrity - this checks the data being transferred to ensure it has not been altered.
We have also now incorporated Mastercard Secure Code and Verified by Visa in our payment system. In summary this is an online version of Chip & Pin that is a further safety measure to combat fraud.
 

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ProtonElectronics - Best Prices : Free Mainland Delivery : Satisfaction Guaranteed - Call Now 0844 567 2792
Most products we sell carry a minimum 12 months Return To Base manufacturer's warranty, unless stated otherwise.